We prepare each order for the delivery method selected at checkout. Your address, item type, stock, and current delivery rules determine the options available for that order.
Check the delivery address, shipping method, charge, and estimated delivery time in the checkout summary. Those order-specific details take priority over general estimates on this page.
Physical products
- Available delivery areas, fees, and estimated times are shown after you enter your address.
- Delivery estimates are estimates and can change because of weather, courier capacity, public holidays, or an incomplete address.
- Please provide a reachable phone number and a complete address so the courier can coordinate delivery.
- If a courier contacts you, follow the instructions provided for your shipment and keep your order number available.
Digital products
Digital products do not need a courier. Checkout applies free digital delivery and disables the physical inside-Dhaka and outside-Dhaka shipping choices for a digital-only order. After the order is reviewed and the digital details are sent, check both your order page and your order email.
Signed-in customers can follow updates from Profile → Orders.
Contact us quickly with your order number. We’ll confirm whether the shipment can still be changed.
Delivery questions
If a delivery appears delayed or marked delivered but has not reached you, contact us with your order number and phone number. We’ll review the order and available courier information.
Still need help?
Send us your question and include your order number if you have one.